Customer experiences
Help customers find information and use services from their phone.
All solutions
MOBILE APPLICATIONS
Your services. Closer at hand.
Mobile applications for customers and on-site teams. Clear journeys from opening the app to completing a task.
- Customer experiences
- On-site workflows
- Notifications
Designed around your team, process and priorities.
OMINDTECH / CONNECTED BY DESIGN
Visitors
Customer needs
OmindTech
Your connected system
Built around your workCustomer experiences
On-site workflows
Notifications
Connected workflow illustration
Some of the companies and institutions we work with
THE WORK BEHIND THE REQUIREMENT
Start with your team’s needs.
On-site workflows
Adapt forms and records to the way your on-site team works.
Notifications
Define the information and status updates that users need to receive.
WHAT IT DOES
Explore the system.
The scope below is a starting point. Modules and integrations follow the agreed project requirements.
Customer experiences
Help customers find information and use services from their phone.
On-site workflows
Adapt forms and records to the way your on-site team works.
Notifications
Define the information and status updates that users need to receive.
Application & backend
Connect the mobile experience to data, user access and backend services.
FROM THE FIRST CONVERSATION
A clear path forward.
Review needs, scope and design together before moving into development.
Understand the current process
Follow the work, review the data and identify handoffs.
Problems, users and prioritiesAgree scope and design
Define modules, integrations, scope boundaries and acceptance criteria. Review the design before development.
Scope, workflows and acceptance criteriaBuild and test together
Test functionality against relevant transactions and conditions. Use the findings for corrections and acceptance.
System and test recordsPrepare implementation with your team
Discuss data preparation, permissions, user guidance, responsibilities and support needed for adoption.
Implementation needs and responsibilitiesDoes development include the backend and admin dashboard?
Yes. Every mobile app we build includes a secure API backend and web admin dashboard so your team can manage data and monitor operations.
Can the app integrate with our existing ERP or website?
Yes. Our team builds secure API bridges (REST/Webhooks) so your mobile app stays synchronized with your existing database or ERP.